Privacy Policy
Last updated: May 2026
This Privacy Policy explains how Mentoring.net.pl collects, uses, and protects personal data.
1. Data Controller
Data controller:
Cezary Domjan Usługi Informatyczne
Widryny 16
11-440 Reszel
Poland
Email: [email protected]
2. Data We Collect
We may collect:
- name,
- email address,
- billing details,
- IP address,
- device/browser information,
- payment information,
- forum activity,
- communication history.
Payments are processed securely by third-party payment providers.
We do not store full payment card details.
3. Purpose of Processing
Personal data may be processed for:
- account creation,
- payment processing,
- access management,
- customer support,
- fraud prevention,
- legal obligations,
- analytics and service improvements,
- email communication.
4. Legal Basis
We process data under:
- contract performance,
- legal obligations,
- legitimate interests,
- user consent where required.
5. Payment Providers
Payments may be processed by providers such as:
- Stripe,
- Przelewy24,
- PayPal,
- Revolut.
- others
These providers process data according to their own privacy policies.
6. Cookies
The website may use cookies for:
- authentication,
- analytics,
- security,
- user preferences,
- website functionality.
Users may disable cookies in browser settings.
7. Data Retention
We retain data only as long as necessary for:
- legal compliance,
- accounting obligations,
- customer service,
- platform security.
8. User Rights (GDPR)
Users located in the European Union have the right to:
- access personal data,
- correct inaccurate data,
- request deletion,
- restrict processing,
- object to processing,
- data portability,
- file complaints with supervisory authorities.
9. Data Security
We implement reasonable technical and organizational measures to protect user data against unauthorized access, disclosure, or misuse.
10. Third-Party Services
The website may use:
- analytics tools,
- payment processors,
- Discord integrations,
- embedded content,
- hosting providers.
These services may process data independently.
11. Contact
Questions regarding privacy:
[email protected]
REFUND POLICY
Refund Policy
Last updated: May 2026
Mentoring.net.pl provides access to digital educational content and mentoring resources.
Due to the nature of digital products, users acknowledge that access to premium content may be delivered immediately after successful payment.
1. Digital Services
By completing a purchase, the customer expressly agrees to immediate delivery of digital content.
2. No Refunds After Access Activation
Once access to premium mentoring materials, community areas, guides, or digital resources has been activated, refunds are generally not available.
This policy exists because digital content cannot be “returned” after access has been granted.
3. Exceptions
Refunds may be considered only in cases such as:
- duplicate payments,
- technical inability to access the service caused solely by our platform,
- accidental multiple charges.
4. Chargebacks
Users agree to contact support before initiating payment disputes or chargebacks.
Fraudulent chargebacks may result in:
- account termination,
- permanent bans,
- legal action where applicable.
5. Contact
Refund-related requests:
GDPR / RODO PAGE
GDPR Information
Last updated: May 2026
Mentoring.net.pl complies with the General Data Protection Regulation (GDPR) applicable within the European Union.
Your Rights Under GDPR
Users have the right to:
- request access to their personal data,
- request correction of inaccurate data,
- request deletion (“right to be forgotten”),
- object to processing,
- restrict processing,
- request data portability,
- withdraw consent at any time,
- lodge complaints with supervisory authorities.
Data Processing
Your personal data is processed only when necessary for:
- providing services,
- processing payments,
- maintaining platform security,
- complying with legal obligations,
- customer support.
Data Security
We use commercially reasonable measures to protect data against:
- unauthorized access,
- disclosure,
- loss,
- misuse.
Contact Regarding GDPR
For GDPR-related requests contact: